FAQ

What is City of Sleep?

City of Sleep is a website that provides the best sleep health products and information. We are the one stop resource for all your sleep related needs!

Who is behind City of Sleep?

City of Sleep is run by two women who have a successful business in Los Angeles and decided to provide the same level of knowledge, health information, products and personal touch that people in Los Angeles have come to know and appreciate.

Where is City of Sleep located?

Our offices are in the Echo Park neighborhood just outside of downtown Los Angeles.  The neighborhood is very close to Dodgers stadium and the city of Silver Lake.

How do you ship orders?

In order to provide the best prices and quickest service we ship most orders via the USPS. For larger items that are heavier we will ship via UPS. You will receive email confirmation when your order ships and the confirmation will indicate which shipper was used for your order as well as tracking information.

Do you stand behind your products with any sort of guarantee?

We offer a 30 day money back guarantee on most items. For hygienic reasons we cannot accept returns on items like CPAP seals. If you would like to inquire about returning an item you can fill out the form below or contact us at 1-855-496-8797.

Who can I contact regarding a question or to share feedback about City of Sleep?

If you would like to contact someone regarding the City of Sleep website you can fill out the form below or call us at 1-855-496-8797.

Is there someone to help me with questions I have pertaining to sleep issues?

While you should direct any health inquiries to your doctor we do have a staff who can assist you with general questions. We can be reached at 1-855-496-8797 or 213-674-3027. You can also email us using the form below.